UPS counters Amazon.com challenge with IoT, analytics
Amazon.com regularly launches new points of attack on top shipping providers’ turfs. But there is one area where United Parcel Service insists it maintains a competitive advantage: using internet of things (IoT) to improve fleet and field operations.
Amazon.com in June announced a program to let people launch businesses delivering its packages to shoppers. And later this year it also plans to test a new service in which company couriers pick up products from businesses that sell goods through Amazon and deliver that merchandise to its warehouses – work that UPS, FedEx and other companies currently do on its behalf.