IoT Disruption Has Begun. And Retail Is Just the Start. When Will Your Industry Be Affected?
We consumers live in a connected world, so the companies we deal with have good reason to live in that world with us. Recent research from Aruba found that 79 percent of retail companies surveyed said they will have internet of things (IoT) technology in their businesses by next year. This is good news for consumers, considering that Aruba also found that IoT improves the customer experience in 81 percent of cases examined.
The IoT’s impact is also more immediate than that of other consumer tech. While virtual reality (VR) and artificial intelligence (AI) may provide in-depth knowledge and perspective, their technologies are at least one step removed from what someone is actually experiencing in the real world.