Global Businesses See Customer Identity Management as Competitive Differentiator as Illustrated by ForgeRock-Sponsored Research
SAN FRANCISCO, Sept. 18, 2018 (GLOBE NEWSWIRE) — ForgeRock, the leading platform provider of digital identity management, today released commissioned sponsored research conducted by Forrester Consulting that showed the impact of deploying customer identity solutions for building trust with customers and achieving top-level business objectives. Among the findings, 75 percent of surveyed businesses now see customer privacy as a competitive differentiator. The survey showed that organizations face new challenges when it comes to building customer trust and deploying new technologies securely, and including security concerns with AI and IoT.