Global organizations are expected to spend $1.2 trillion on digital transformation technologies in 2017, according to IDC. And going forward, this investment will grow to the tune of 18% a year, reaching $2 trillion in 2020.1
All this spending will no doubt have a huge impact on how businesses transform their workplaces and engage with customers. However, earlier this year the Harvard Business Review wrote that “CEOs feel pressure to find and deploy the right technology as fast as their budgets will allow.”2 The reality is that business leaders often struggle to accurately predict exactly how their industries will be disrupted—preventing them from making investment and technology decisions accordingly.
In digital technology, trends move fast and the choices are endless. But transformation doesn’t have to mean shooting in the dark. Business and technology leaders can gain an advantage—if they can identify the lasting trends that will have the greatest impact on their businesses, workplaces and customers in the years ahead.
That’s where we come in. Here are six of the most important trends that will likely be shaping your investments in IT transformation over the next few years. They are:
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