The digital disconnect | 2020-08-08 | CSCMP’s Supply Chain Quarterly
For 13 years Gartner has surveyed supply chain business users about their information technology (IT) goals,priorities, maturity, and investment strategies. In the 2019 survey, “digital” was identified as a core strategy and focal point as supply chain organizations looked to advance their supply chain maturity and business performance. (We recognize that the term “digital” has different connotations, depending on the focus of the discussion. In the context of the survey, digitization is defined as applying digital technologies to improve supply chain performance.)