Avoiding the hype of new technologies
Being slow to adopt new and exciting technologies like augmented reality (AR), machine learning, the Internet of Things (IoT) and blockchain could give competitors the upper hand. However, jumping in too soon can distract teams from more immediate business objectives, impede forward progress, harm the customer experience or worse. The best way to choose when to implement new tech is to have a well-established decision-making process that centres on business needs.
While many technologies appear at first blush to be revolutionary, upon closer examination they aren’t always a fit for their customers or industry. Below are some tips for deciding what’s right for your business.