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Astea International Sponsors Field Service Amelia Island 2019
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Astea International Sponsors Field Service Amelia Island 2019

“One of the key themes of Field Service Amelia Island 2019 is exploring how service organizations can provide better service and business outcomes by leveraging IoT data,” said Emily Hackman, Executive Director of Global Marketing at Astea International. “However, IoT data is only valuable if companies can effectively analyze it and automate service activities based on the various IoT alerts that they capture. In this way, the integration between Astea’s FSM software and Cumulocity IoT is extremely powerful because it helps service providers derive immediate value from their customers’ IoT data by making more profitable business decisions and establishing process quality imperatives for their organizations.”

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