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How Artificial Intelligence and Machine Learning is Shaping the Enterprise | | Business Technology

Artificial intelligence (AI) and machine learning (ML) are among the most disruptive technologies when it comes to reshaping the enterprise. New capabilities and applications of AI and ML are being realised every day and will permeate the workforce sooner than we think. However, the implementation of AI and ML in practise doesn’t necessarily mean that the number of jobs will decrease or that long-anticipated effects on employment may not come to fruition. Instead, technology can be used to augment human capabilities and improve efficiency levels rather than replace workers.

Data-driven companies making in-roads in digital transformation are applying AI and ML to build real-time analytics infrastructures that offer valuable insights, which confer a competitive advantage. These infrastructures can not only intelligently process large amounts of data, but also reduce the time it takes to do so. Smart capabilities are then applied to tasks such as data cleansing and suggesting new combinations of data, which would be laborious to do manually. Tasks like these were previously handled by the IT department, which can now add value by enabling IT staff to devote their time to higher level tasks that require critical thinking. It also allows business leaders to focus on the application of these improved insights.

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